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Frequently asked

QUESTIONS

  • How soon can I expect delivery, if I place my order today?
    Delivery is expected within 2 to 5 business days from the date of shipment. All orders are shipped within 48 hours of receipt of orders. Delivery for remote locations can take slightly longer. For details please refer to our Shipping Policy
  • Do you ship from India Internationally?
    Prices quoted in Rupees are valid for delivery in India only. For delivery outside India, extra shipping and handling costs may apply. Kindly contact us through Contact | Bharatiya Kala Praks (bkpbooks.com) with your order details for shipping costs and ordering details.
  • Are the shipments insured?
    All orders are sent insured. Claims are provided if the shipment is lost or damaged during transit.
  • Do you provide a cash on delivery (COD) option?
    No, we don't provide cash on delivery.
  • How long does it take for a product to be delivered to us?
    In normal conditions, a product from bkpbooks takes around 2-5 business days to reach your doorstep in India and for all the orders from International 3-9 business days. However, we cannot guarantee a period for the delivery since the delivery time also depends upon security and customs clearances, flight delays, and other unforeseen circumstances. On our part, we ensure that each product reaches its destination as quickly as possible in perfect condition.
  • Can I replace an item?
    In case of a replacement for an item, the request has to be made within 5 days of the purchase date. The product for replacement should be in original condition, unused, and packed in its package with its tags and labels. Return the product to our address, where after assessing the condition of the product we will initiate a Refund/Exchange, which will be reflected in your account. For more details on replacement/return and refund
  • What are the Handling Charges on Books?
    The handling cost of each book is mentioned on the book detail page /paymentt page
  • What kind of payment method does bkpbooks.com accept?
    We accept several payment methods which include net banking, wallets such as Bhim, PhonePe, Gpay, Paytm and PayPal, Cards (Master Card, Visa, Rupay, and more)
  • How can I order a product from a sold-out item?
    Items marked as sold are no longer in stock. However, you are welcome to email us with the item codes of a sold-out item and we will revert to you in a case similar pieces can be made available shortly.

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